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<h3 class="ats-categories-title">Support and Documentation by Product</h3>
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<span class="h4">Akeeba Kickstart / Backup Restoration</span>
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<span class="h4">Akeeba Backup for Joomla!</span>
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<span class="h4">Akeeba Backup for WordPress</span>
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< /** ?php echo $cat->description; **/ ?>
</span -->
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<a class="row-fluid ats-category" href="/support/akeeba-solo/Tickets.html">
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<img src="//akeeba.com/images/logos/new/square-color/solo.png" alt="" class="ats-category-image">
</span>
<span class="col-xs-9 category-title">
<span class="h4">Akeeba Solo (standalone)</span>
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< /** ?php echo $cat->description; **/ ?>
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<a class="row-fluid ats-category" href="/support/akeebatickets/Tickets.html">
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<img src="//akeeba.com/images/logos/new/square-color/ats.png" alt="" class="ats-category-image">
</span>
<span class="col-xs-9 category-title">
<span class="h4">Akeeba Ticket System</span>
<!-- span class="ats-category-desc">
< /** ?php echo $cat->description; **/ ?>
</span -->
</span>
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</a>
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<a class="row-fluid ats-category" href="/support/desktop-utilities/Tickets.html">
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<img src="//akeeba.com/images/logos/new/square-color/utilities.png" alt="" class="ats-category-image">
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<span class="h4">UNiTE, Remote CLI, eXtract Wizard</span>
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< /** ?php echo $cat->description; **/ ?>
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<div class="custom ">
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<p><a href="/videos.html" class="akeebacom-support-categories-viewall-type-video"> <span class="akeebacom-support-categories-viewall-header"> View All </span> <span class="akeebacom-support-categories-viewall-subject h3"><span class="glyphicon glyphicon-play-circle" aria-hidden="true"></span> Video Tutorials </span> </a></p>
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<p><a href="/login.html" class="btn btn-default btn-lg"> Login </a> or <a href="/subscribe/levels.html" class="btn btn-default btn-lg"> Subscribe </a> to submit a new ticket.</p>
<p><em>(If filing a bug or you have a pre-sales request, please <a href="/contact-us.html?view=Item">contact us</a> directly.)</em></p>
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<section class="bottom">
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<div class="module well support-availability">
<div class="headline">
<h4>Support Information</h4>
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<div class="module-content">
<div class="custom ">
<p style="font-size: 8pt;"><strong>Working hours</strong>: Typically we work Monday to Friday, 9am to 7pm <a href="https://www.timeanddate.com/worldclock/cyprus/nicosia">Cyprus timezone (EEST)</a>. Support is provided by the same developers writing the software, all of which live in Europe. We cannot respond to tickets outside of our working hours.</p>
<p style="font-size: 8pt;"><strong style="background-color: initial; font-size: 8pt;">Support policy</strong><span style="background-color: initial; font-size: 8pt;">: </span><a href="/privacy-policy.html#support-policy" style="background-color: initial; font-size: 8pt;">Read the complete support policy which is part of our Terms of Service</a><span style="background-color: initial; font-size: 8pt;">. We kindly remind our subscribers that they have already explicitly and unconditionally accepted the Terms of Service.</span></p></div>
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