<link href="//maxcdn.bootstrapcdn.com/bootstrap/3.3.0/css/bootstrap.min.css" rel="stylesheet" id="bootstrap-css">
<script src="//maxcdn.bootstrapcdn.com/bootstrap/3.3.0/js/bootstrap.min.js"></script>
<script src="//code.jquery.com/jquery-1.11.1.min.js"></script>
<div class="container-fluid">
<div class="row">
<div class="col-md-3">
<div class="row chats-row">
<div class="col-md-12">
<a href="#" class="list-group-item open-request">
<p>Name: Matthew Townsen</p>
<p>Email: mtownsen@teamsupport.com</p>
<p>Time: 2:47 PM</p>
<p>Message: It's all broken</p>
<button class="btn btn-default">Accept</button>
</a>
<a href="#" class="list-group-item chat-request">Robert Johnson - Muroc Industries</a>
</div>
<div class="col-md-12">
<a href="#" class="list-group-item">Travis Pitts - TeamSupport</a>
<a href="#" class="list-group-item list-group-item-success">Heather Townsen - MyCCA</a>
<a href="#" class="list-group-item active">Eric Harrington - TeamSupport</a>
</div>
</div>
</div>
<div class="col-md-9 current-chat">
<div class="row chat-toolbar-row">
<div class="col-sm-12">
<div class="btn-group chat-toolbar" role="group" aria-label="...">
<button id="chat-leave" class="btn btn-default ticket-option" type="button">
<i class="glyphicon glyphicon-remove-sign"></i> Leave Chat
</button>
<button id="chat-invite" class="btn btn-default ticket-option" type="button">
<i class="glyphicon glyphicon-plus"></i> Invite
</button>
<button id="chat-customer" class="btn btn-default ticket-option" type="button">